Why Choose North American Van Lines? An Honest North American Van Lines Review (2024)

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Introduction

Moving to a new home is both exciting and stressful, and choosing a reliable moving company can make all the difference. North American Van Lines (NAVL) has been a trusted name in the moving industry for decades, providing a wide range of services to meet various moving needs. In this comprehensive review, we will explore why North American Van Lines is an excellent choice for your move in 2024. From their extensive list of services to their competitive pricing and customer satisfaction, we’ll cover everything you need to know to make an informed decision.

Overview of North American Van Lines

Company Background

Established in 1933 and headquartered in Fort Wayne, Indiana, North American Van Lines (NAVL) has been a leader in the moving industry for over 90 years. NAVL offers a comprehensive suite of moving services, including local, long distance, military, commercial, corporate relocation, antique and piano moving, storage, packing, car shipping, and moving specialty items. Recognized by Forbes Home and U.S. News, NAVL has built a reputation for reliability, professionalism, and customer satisfaction.

Key Features
  • Full-Service Packing: NAVL offers full-service packing options, ensuring that your belongings are carefully packed and transported.
  • Flat-Rate Moving Fees: With flat-rate moving fees, you can avoid unexpected costs and budget your move more effectively.
  • Customized Pricing: NAVL provides customized pricing tailored to your specific moving needs.
  • Auto Shipping: NAVL offers auto shipping services to transport your vehicle safely and efficiently.
  • Climate-Controlled Storage: NAVL’s storage solutions include climate-controlled options to protect your belongings from extreme temperatures.
  • WorldTrac Satellite Tracking Technology: NAVL uses advanced tracking technology to keep you informed about the status of your move.

Types of Moving Services

Local Moving

North American Van Lines provides comprehensive local moving services that include packing, loading, transporting, and unpacking your belongings. The benefits of choosing NAVL for local moves include:

  • Professional and experienced movers: NAVL’s team is trained to handle all types of moves with care and efficiency.
  • Efficient and timely service: NAVL ensures that your move is completed on schedule, minimizing disruption to your daily life.
  • Competitive pricing: NAVL offers affordable rates for local moves, making them a cost-effective choice.

Comparing with other local moving companies, NAVL stands out due to its attention to detail and customer satisfaction.

Long Distance Moving

For long distance moves, NAVL offers:

  • Expert coordination and planning: NAVL’s team of moving experts will work with you to create a detailed plan for your long-distance move.
  • Secure transportation: NAVL uses state-of-the-art equipment and techniques to ensure your belongings are transported safely.
  • Nationwide network: With a vast network of agents across the country, NAVL can handle long-distance moves to and from any location in the U.S.

Choosing NAVL for long-distance moves ensures a hassle-free experience, especially when compared to other long-distance moving companies.

Military Moving

Military personnel can benefit from NAVL’s specialized military moving services, which include:

  • Special programs and discounts: NAVL offers special programs and discounts for active-duty military members and their families.
  • Flexible scheduling: NAVL understands the unique challenges faced by military families and offers flexible scheduling options to accommodate their needs.
  • Secure handling of personal belongings: NAVL ensures that all personal belongings are handled with the utmost care and security.
Commercial and Corporate Relocation

NAVL’s commercial and corporate relocation services are designed to minimize downtime and ensure a smooth transition for businesses. Benefits include:

  • Comprehensive planning and logistics: NAVL provides detailed planning and logistics support to ensure a seamless move.
  • Experienced team handling: NAVL’s team of professionals is experienced in handling all types of commercial moves, from small offices to large corporations.
  • Customized solutions for businesses: NAVL offers customized moving solutions tailored to the specific needs of each business.
Specialty Moving Services

NAVL excels in specialty moving services, offering expertise in:

  • Antique and Piano Moving: NAVL has the expertise and equipment to move delicate items such as antiques and pianos safely.
  • Car Shipping: NAVL’s car shipping service ensures that your vehicle arrives at your new location in perfect condition.
  • Custom Crating and Packing: NAVL provides custom crating and packing services for valuable and fragile items.
  • Moving Specialty Items: NAVL can handle the transportation of specialty items such as artwork, sculptures, and other valuable possessions.

Customer Experience

Customer Reviews and Testimonials

NAVL has garnered positive reviews across various platforms. Customers praise the company’s:

  • Professionalism: NAVL’s team is known for their professional demeanor and attention to detail.
  • Efficiency: Customers appreciate NAVL’s efficient and timely service.
  • Reliability: NAVL has built a reputation for being a reliable and trustworthy moving company.

For example, a customer review on ComplaintsBoard highlighted the smooth process and care taken with their belongings. Additionally, many customers have shared their positive experiences on platforms like Yelp and Google Reviews.

Pros and Cons

Pros:

  • Comprehensive services
  • Flat-rate fees
  • Advanced tracking technology
  • Highly trained and professional staff
  • Excellent customer service

Cons:

  • Cost may be higher than some competitors
  • Limited availability in certain areas
Comparison with Competitors
  • American Van Lines vs. Allied Van Lines: NAVL offers more comprehensive services and a better customer satisfaction rating.
  • North American Van Lines vs. United Van Lines: NAVL has more positive customer reviews and offers a wider range of services.
FeatureNorth American Van LinesAllied Van LinesUnited Van Lines
Comprehensive ServicesYesYesYes
Flat-Rate FeesYesNoYes
Advanced Tracking TechnologyYesYesNo
Customer Satisfaction Rating4.13.94.0

Cost and Pricing

Flat-Rate Moving Fees

NAVL offers flat-rate moving fees, providing customers with a clear and predictable pricing model. This helps avoid unexpected costs and makes budgeting easier.

Cost to Ship a Car

Shipping a car with NAVL is cost-effective, with prices competitive compared to other car shipping companies. Here’s a breakdown of typical costs:

Vehicle TypeCost Range
Standard Car$800 – $1,200
SUV$1,000 – $1,500
Luxury Vehicle$1,200 – $2,000
Moving Cost Calculator

NAVL provides a moving cost calculator on their website, helping customers get an accurate estimate. By inputting details about your move, such as distance, volume of items, and additional services required, you can get a clear picture of the potential costs.

Hidden Costs of Moving

Common hidden costs to watch out for include:

  • Packing materials: Boxes, tape, and packing paper can add up.
  • Insurance fees: Additional coverage for valuable items may incur extra costs.
  • Storage fees: If you need to store your belongings temporarily, this can add to the overall cost.

Tips to avoid unexpected expenses:

  • Get a detailed quote upfront: Make sure all potential costs are included in the initial estimate.
  • Clarify all included services: Understand what services are included and which ones might incur additional charges.

Additional Services

Storage Solutions

NAVL offers a variety of storage solutions, including climate-controlled storage, ensuring your belongings are safe and secure. Whether you need short-term or long-term storage, NAVL has options to suit your needs.

Packing Services

NAVL provides several packing options:

  • Full-Service Packing: Professional packers handle everything from packing to unpacking.
  • Fragile-Only Packing: Special care is taken for fragile items such as glassware and electronics.
  • DIY Packing: NAVL provides packing materials and guidance for those who prefer to pack their own belongings.
Virtual Survey Mobile App

The Virtual Survey Mobile App allows for a convenient and accurate assessment of moving needs without an in-home visit. By using your smartphone, you can conduct a virtual survey with an NAVL representative, making the process easier and more efficient.

Tips for a Successful Move

How to Move Cross Country

A step-by-step guide for cross-country moves:

  1. Plan Ahead: Start planning at least three months in advance. Create a moving checklist and timeline to stay organized.
  2. Declutter: Get rid of items you don’t need. Donate, sell, or recycle unwanted items to reduce the volume of belongings.
  3. Pack Efficiently: Use high-quality packing materials. Label boxes clearly and keep an inventory of all items.
  4. Hire Professionals: Choose a reputable moving company like NAVL. Ensure they are licensed, bonded, and insured.
How Much to Tip Movers

Guidelines for tipping movers:

  • $20 per mover for a half-day move
  • $40 per mover for a full-day move

Consider tipping more if the movers go above and beyond, such as handling heavy or delicate items with extra care.

How to Move Out of State

A detailed guide for out-of-state moves:

  • Create a moving checklist: List all tasks that need to becompleted before, during, and after the move.
  • Research moving companies: Compare services, prices, and customer reviews.
  • Arrange for utilities at the new location: Ensure that electricity, water, and internet are set up before you arrive.

Conclusion

Choosing North American Van Lines for your move ensures a reliable and efficient experience. With comprehensive services, competitive pricing, and a strong reputation, NAVL is a top choice for 2024. Contact North American Van Lines for a quote or more information today.

FAQs

What services does North American Van Lines offer? NAVL offers local, long distance, military, commercial, corporate relocation, antique and piano moving, storage, packing, car shipping, and moving specialty items.

How much does it cost to move with North American Van Lines? Costs vary based on distance and services required. Use the NAVL moving cost calculator for an accurate estimate.

What is the best way to prepare for a long-distance move? Plan ahead, declutter, pack efficiently, and hire professional movers like NAVL.

How can I get a quote from North American Van Lines? Visit NAVL’s website or contact their customer service to get a detailed quote based on your specific moving needs.

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